Small Telephone System

Small Business Telephone System

Billian Group, Melbourne is a leading service provider of Small Business Phone Systems in Melbourne . These Small business Phone Systems are best solution for Small and Emerging business.

Our multi line phone systems for small business are an advanced calling network configurations designed to improve communications for small companies. These Small business phones systems are designed to handle the different needs of various businesses, like clients service calls, call routing and internal calls to send call to the right person.

Billian Group’s small office telephone systems in Melbourne , Australia are best suited for any kind of Small Business.


There are three main benefits to upgrade traditional phone to Small business Phone Systems.

Lesser Price :  Lesser Price Compare to traditions phone system. Our Small business Phone Systems may cost lesser to implement. When you think about a small business and if you are stick to a traditional phone lines, it will cost more money in long terms as the phone bill rises. Billian Group’s small office telephone systems in Melbourne are best solutions for your Small Business. We can customize your business requirement and needs.

Usability and Fit : Usability is the second reason why small business telephone systems are very important for an Small Organisation. Whenever your business grows time by time and you take on more employees. They are to be able to call without restriction. While a single phone line simply cannot handle the call volume. A specialized Business telephone system allows you to give employees extension numbers, provide queue options, accommodate voicemail, hold conference calls, and place callers on hold.

Professional : A business phone system is an advanced and professional calling network designed to improve communications for small organization.These business phones are designed to handle the complex needs of businesses, like customer service calls and call routing to get calls to the right person, office telephone systems have capabilities beyond what you would find on a typical residential telephone service.

Billian Group, Melbourne is reputed name for the installation business phone systems in Australia. Whether your business located in Melbourne or anywhere else in Australia. give us a chance to serve with our best Services.


Small Business Telephone SystemHow many Landlines are possible in Small Phone Systems ?

The number of landlines your company require depends on the number of employees that could potentially be on a call at the same time. While In addition to staff that use the phones, it’s also important to take into account callers sitting on hold, lines that are used for internet connections such as ADSL, and any other merchant facilities that are run via your phones lines.

It’s important to remember that more lines doesn’t necessarily equate to a huge increase in cost; you can often avoid line rental charges, and depending on the setup you choose you may also be able to avoid purchasing a handset for each line.

When deciding the number of lines required, you need to ask yourself the following questions:

  • Does your business have multiple departments?
  • Does your business prioritise certain employees when it comes to answering calls
  • Is there an after hours mobile phone or do these calls require voicemail?

What type of system is required in Small business Phone Systems?

The cheap and best solution for once businesses with lower call rates and reduced need for line rental, VoIP (Voice over Internet Protocol) is becoming increasingly popular in Australia . This phone system is run via the internet and not like traditional phones.

While, the drawback to VoIP is that in order to ensure call quality is consistent, internet quality needs to be of a higher level; this can result in increased internet expenses. However, as high speed internet becomes more affordable across Melbourne and rest Australia, VoIP is fast becoming a viable option for a greater number of small businesses.

If you have query related to VoIP suitability to your business requirements, Billian Group, Melbourne can provide advice and assistance. Just Mail us with your recent telephone accounts, mails and we’ll work to determine the best option for you.

If you are considering VoIP, it’s important to consider the following questions:

  • Do you have or need a fibre optic internet connection?
  • Do you have standard ADSL internet connection via a phone line?
  • Are you setting up you business in a new location with no active internet?

What hardware is necessary Small business Phone Systems?

If your company has decided to implement a small business telephone system, you will need to decide what type of hardware is required in accordance with your business needs. We offer clients a wide range of solutions; the best option ultimately depends on your individual business needs and budget.

When it comes to handsets, you may decide that you need a few running to avoid computer issues affecting calls, or you may require handsets that facilitate staff who need to work remotely (i.e. away from the office).

When deciding on a hardware solution, it’s important to consider the following:

  • Do you have a budget to purchase handsets?
  • Are you in need of software to make calls remotely?
  • Do you need to have handsets for certain environments?

What additional features are required Small business Phone Systems?

It is possible to equip your phone system with a number of built-in features. For example, you may like to consider the following features:

  • Music for customers when they are on hold
  • Queues and voicemail
  • Exit queue and request call-back options
  • Call Transfer to Mobile
  • Connection to CRM
  • Call Recording