Contact Center

Contact Center

Billian Group, Melbourne is a leading service provider of Small Business Phone Systems in Melbourne.

These Small business Phone Systems are best solution for Small and Emerging business. Our multi line phone systems for small business are an advanced calling network configurations designed to improve communications for small companies. These Small business phones systems are designed to handle the different needs of various businesses, like clients service calls, call routing and internal calls to send call to the right person. Billian Group’s small office telephone systems in Melbourne , Australia are best suited for any kind of Small Business.

Billian Group VIRTUAL CONTACT CENTRE Everything You Need in a Cloud Call Centre Billian Group’s Cloud Call Centre solutions offer your business seamlessly integrated world-class capabilities, on a simple and scaleable omni channel platform.

With an Billian Group Virtual Contact Centre you get everything you need including workforce optimisation, advanced business phone and collaboration services and unified communications.

Reach Customers Through Their Preferred Communication Channels

Omnichannel Flexibility
Communication is now more than just a traditional desk phone interaction. With Billian Group’s solution you’ll benefit from omnichannel flexibility so you can reach customers via their channel of choice including phone, text, email, SMS, chat, social media channels including Facebook, Twitter and more.